Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our service, or contact us for support.

• Account information (name, email address, password)
• Profile information (skills, experience, preferences)
• Upwork integration data (job listings, profile information)
• Usage data (how you interact with our service)
• Communication data (support requests, feedback)

2. How We Use Your Information

• Provide, maintain, and improve our services
• Match you with relevant job opportunities
• Send you job alerts and notifications
• Generate and submit proposals on your behalf
• Provide customer support and respond to your requests
• Analyze usage patterns to improve our algorithms

3. Data Collection and Processing

We collect and process your data to provide our AI-powered job matching and proposal automation services. This includes analyzing job postings, your profile information, and bidding patterns to improve matching accuracy.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in our operations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time.

7. Your Rights

• Access and review your personal information
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent for data processing

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@skillradar.com